Novustech will help Vault Solutions expand support hours for its email and NFS archiving software
We are excited to announce we are supporting our long time partner, Vault Solutions LLC, to enhance its support for its customers in EMEA.
Thanks to our expertise in Symantec Archiving and eDiscovery and deploying and supporting Vault Solutions’ products, we have strengthened out relationship with our partner, performing a large number of email archive migrations and have assisted many customers importing NFS data into Symantec’s Enterprise Vault using Vault Solution’s Archive Accelerator for NFS product.
There will be no difference to the support process, but customers in EMEA and even Asia Pacific will notice quicker response times during the AM and also during US holidays. Customers will be able to get support not only in English, but also French, Italian and Arabic.
Recently we had the pleasure to host David Ouellette, president of Vault Solutions, in depth technical training on all of its products to our staff in Milan.